NGUYEN THI HUONG

HUMAN RESOURCE EXECUTIVE
+84 928 938 032 huong.nguyen2558@gmail.com Tan Binh, HCMC linkedin.com/in/huongnguyen552

Professional Summary

Detail-oriented HR professional with 1.5+ years of experience in documentation compliance, visa/immigration processing, and HR administration across 4 organizations. Proven track record managing 80+ visa and permit applications with strict regulatory compliance across multiple international markets. Solid academic foundation in Vietnamese labor law and social insurance regulations (Bachelor’s in Labor Relations, GPA 3.12/4.0). Skilled in HRIS platforms (Odoo, Base.vn), employee records management, and cross-functional coordination. Eager to leverage transferable compliance and administrative expertise in a full-scope HR operations role.

Key Skills

• HR Operations: onboarding/offboarding, employee records, personnel filing
• Immigration Compliance: WP, visa processing, document management
• Labor Compliance: Vietnamese Labor Law, Social Insurance (BHXH/BHYT/BHTN)
• Payroll Support: attendance tracking, leave records, data consolidation
• Administration: travel logistics, office coordination, vendor management
• Systems: Odoo ERP (HR modules), Base.vn, CRM, MS Office (MOS certified)
• Communication: bilingual Vietnamese & English (B2 certified)
• Soft Skills: attention to detail, task management, stakeholder coordination

Work Experience

Admissions & HR Compliance Officer
Edunetwork Vietnam
05/2025 – Present
  • Process and manage visa and permit applications for international markets including Australia, Canada, the United States, and New Zealand, ensuring strict compliance with immigration regulations
  • Manage end-to-end client onboarding: document collection, system registration, profile setup, and orientation coordination — handling 8–10 new cases monthly
  • Maintain accurate and up-to-date records for 50+ active client files across multiple regulated systems (CRM, embassy portals), ensuring data integrity and audit readiness
  • Draft and edit GTE statements, SOPs, explanation letters, and other compliance documentation with high accuracy
  • Serve as primary point of contact for international clients on visa/permit-related inquiries
  • Coordinate with government agencies and consulates for document submission, status tracking, and issue resolution
  • Compile and submit monthly application status reports to management, tracking KPIs and compliance metrics
  • Arrange travel logistics including flight bookings, accommodation, and appointment scheduling
  • Key achievement: Consistently achieved monthly KPIs of 8–10 student and visitor visa applications over six consecutive months
Admissions & Documentation Compliance Officer
Instulink International Co., Ltd
09/2024 – 04/2025
  • Processed offer letters and managed documentation for student visas, study permits, work permits, and visitor visas across Australia, Canada, and the United States
  • Developed tailored study roadmaps, checklists, and compliance documentation based on individual client needs and regulatory requirements
  • Completed visa application forms and drafted essential compliance documents (GS, SOPs, Invitation Letters) for Australia and Canada markets
  • Managed study abroad documentation pipeline: screening, classification, organization, and final preparation for government submission
  • Coordinated directly with clients and partners via office meetings, email, and messaging platforms
  • Established systematic filing procedures for both physical and digital documents, enabling quick retrieval during audits
  • Key achievement: Successfully achieved monthly KPIs of 8–10 applications over six consecutive months
HR Administrative Intern
Kingsport (Indochina Development Export Import Co., Ltd)
02/2024 – 05/2024
  • Supported onboarding documentation for new hires including preparing employment contracts, collecting personal documents, and setting up employee profiles
  • Handled end-to-end recruitment process for 4 Technical Interns within 2 months, from sourcing to offer letter
  • Assisted HR team with attendance data compilation, leave record maintenance, and monthly payroll data preparation
  • Supported sourcing and successful recruitment of candidates for highly challenging provinces within 3 months
  • Assisted in preparing periodic HR reports including headcount summaries and recruitment status updates
  • Designed 3–5 weekly posts for the company’s career page, increasing engagement by 10% monthly
  • Participated in interviews for sales, customer service, and technical staff positions
Sales & HR Administration Support
ELSA Co., Ltd. (ELSA Speak)
09/2021 – 12/2023
  • Managed and maintained customer database on CRM systems, ensuring data accuracy and timely updates for 500+ records
  • Supported payroll-related processes including commission data preparation for the sales team and coordination with the accounting department
  • Tracked team attendance and leave records to support monthly payroll consolidation
  • Handled VAT invoice issuance, refund proposals, and customer service inquiries via hotline, email, and messaging
  • Coordinated with cross-functional departments (Sales, Accounting, Operations) to perform related tasks
  • Contributed to internal team engagement initiatives including onboarding buddy programs for new interns
  • Key achievement: Successfully recruited 3 Telesales (passed probation), 1 Intern for Thai market, 1 Intern for Indonesia market

Education

Ton Duc Thang University (10/2020 – 09/2024)
Bachelor’s Degree in Labor Relations | GPA: 3.12 / 4.0
Relevant coursework: Vietnamese Labor Law, Social Insurance & Benefits Administration, Employment Relations, HR Management

Certificates

Additional Information

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